Refund Policy:

You have 30 days from date of delivery to return items for free for a full refund if the item is defective, damaged, or the incorrect product.

Do I Have to Pay Return Shipping Charges?

You typically won’t have to pay return shipping charges.

Do You Need a Reason to Return an Item?

Yes, you need to state a reason. It could be you just don’t need or want the item and that’s perfectly acceptable.

You’ll be asked if it’s broken or the wrong item, but you’re under no obligation to answer.

Can Any Sized Item be Returned?

Yes, any product can be returned. No matter what size or weight, it can be returned within 30 days.

What About Holiday Orders?

Any purchases you make between November 1st and December 31st have an extended “Holiday” return period.

You have until January 31st to return any items bought within this 2-month time period.

** Our products are sold by KOKOSHELL and Fulfilled by Amazon. For more information on the return shipping options, go to About Return Shipping.

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